Processing Time:
The timeframe required to prepare an order for shipping may vary. Orders are typically processed within 1 to 3 business days (excluding weekends and holidays) upon receipt of your order confirmation email. Once your order is shipped, you will receive a notification. Shipping times vary based on the selected shipping service and location. Please bear in mind that both processing and shipping times are estimations. In certain instances, delays may occur due to a surge in orders or postal service disruptions beyond our control.

Shipping Times:
North America: Estimated delivery within 5-7 business days following a 2-3 business days processing period.

While every effort will be made to adhere to these shipping estimates, it is important to note that they are not guaranteed. Actual delivery times are contingent on the postal service. Once the package is in possession of the post office, the duration of the delivery process is beyond my control. I do not accept liability for any delays, rerouting, or unsuccessful deliveries of your package.

Nevertheless, ensuring that you receive the order you have purchased is of utmost importance to us. Should you have any concerns regarding the status of your order, please do not hesitate to contact us info@littleshellcandleco.com

Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We occasionally offer shipping promos as well. 

Complimentary Local Pickup Option:
Opt for free local pickup at Little Shell Candle Co. Studio to bypass shipping fees. Upon completing your order and choosing the local pickup option during checkout, your order will be readied for collection within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. An email notification containing instructions and the pickup location details will be sent to you once your order is prepared.

Customs and Import Taxes:
Buyers are accountable for any applicable customs and import taxes. Little Shell Candle Co. does not bear responsibility for delays arising from customs procedures.

How do I check the status of my order?
Upon shipment of your order, you will be sent an email notification containing a tracking number for you to monitor its status. Kindly allow 48 hours for the tracking information to become accessible.

If you have any questions or concerns please reach out to us at info@littleshellcandleco.com